钥匙丢失和钥匙更换

You can securely store your combination or key number with us so that you never lose it. If you lose your key, the number can be used at a locksmith or a hardware store for a new one.

If you still have a physical key, you should be able to get it duplicated from a local hardware store or locksmith. If you don’t have a key to reference, then another option is knowing your key number to place a special order via a authorized distributor.

If both are not an option, then contacting a locksmith to open or remove your lock would be your resolution.

If you recorded the key number, you may be able to get replacement keys from a hardware store or locksmith. If you didn't record the number, contact a locksmith to remove your lock.

Please note there will likely be a fee for this service.

大多数锁具型号在订购新锁时都可以选择匹配现有钥匙。由于玛斯特锁提供的锁具种类繁多，我们建议您联系经销商或我们的呼叫中心进行确认。

我们不直接向客户提供替换钥匙。相反，您可以尝试您所在地区的其他五金店或联系锁匠，看看他们是否可以制作替换钥匙。